It has been a hassle trying to get the tax refund from the Munich (Germany) airport as you need to get the custom stamps after checking on your goods then to proceed to the global blue counter to redeem your cash, if you pay by credit card the tax refund will be credited to your credit statement after some weeks.
For further details you may check out thier web sites.
http://www.global-blue.com/
Some additional information on value added tax refunds procedure.
http://www.ricksteves.com/plan/tips/vat.htm
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